How to Close, Delete and Deactivate Your Carbon Account Easily

If you are looking for How to close, delete and deactivate your Carbon account easily, then you need to read this guide till the end.

Carbon offers instant loans, buy now, pay later, and savings services in Nigeria. 

If you have a Carbon account, you may want to close, delete, or deactivate it for various reasons. 

In this blog post, we will explain How to close, delete and deactivate your Carbon account easily.

Read Carbon Loan App (Paylater) Login with Phone Number, Email, Online Portal, Website

How To Close, Delete And Deactivate Your Carbon Account Easily

In this section, we will discuss How to close, delete and deactivate your Carbon account easily in step by step processes. 

Closing Your Carbon Account

Closing your Carbon account means that you will no longer be able to access any of the services offered by Carbon, such as loans, savings, payments, and investments. 

You will also lose your transaction history, credit score, and any rewards or benefits that you may have earned.

To close your Carbon account, 

• Open the Carbon app on your phone and log in with your email and password.
• Tap on the menu icon at the top left corner of the screen and select “Settings”.
• Scroll down to the bottom of the page and tap on “Close Account”.
• You will see a confirmation message asking you to enter your PIN to proceed. Enter your PIN and tap on “Confirm”.
• You will receive an email from Carbon confirming that your account has been closed.

Deleting Your Carbon Account

Deleting your Carbon account means that you will remove all your personal information and data from Carbon’s servers. 

This includes your name, email, phone number, bank details, identity verification documents, and biometric data. 

You will also lose your transaction history, credit score, and any rewards or benefits that you may have earned.

To delete your Carbon account,

• Open the Carbon app on your phone and log in with your email and password.
• Tap on the menu icon at the top left corner of the screen and select “Settings”.
• Scroll down to the bottom of the page and tap on “Delete Account”.
• You will see a confirmation message asking you to enter your PIN to proceed. Enter your PIN and tap on “Confirm”.
• You will receive an email from Carbon confirming that your account has been deleted.

Deactivating Your Carbon Account

Deactivating your Carbon account means that you will temporarily suspend your access to Carbon’s services, such as loans, savings, payments, and investments. 

You will not lose your transaction history, credit score, or any rewards or benefits that you may have earned. 

You will also be able to reactivate your account at any time.

To deactivate your Carbon account,

• Open the Carbon app on your phone and log in with your email and password.
• Tap on the menu icon at the top left corner of the screen and select “Settings”.
• Scroll down to the bottom of the page and tap on “Deactivate Account”.
• You will see a confirmation message asking you to enter your PIN to proceed. Enter your PIN and tap on “Confirm”.
• You will receive an email from Carbon confirming that your account has been deactivated.

Please note that deactivating your Carbon account does not affect your existing loans, savings, or investments. 

You will still have to repay your loans on time and you will still earn interest on your savings and investments.

You will also still receive notifications and reminders from Carbon.

Also, To reactivate your Carbon account, you just need to open the Carbon app and log in with your email and password. 

You will see a message asking you to enter your PIN to reactivate your account. Enter your PIN and tap on “Confirm”. 

You will receive an email from Carbon confirming that your account has been reactivated.

See also Carbon Customer Care Number, Whatsapp Contact and Office Address

Conclusion How to Close, Delete or Deactivate Your Carbon Account Easily 

In this blog post, we have explained how to close, delete, and deactivate your Carbon account easily.

We have also discussed the implications of each option and how to reverse them if possible. 

We hope that this information has been helpful and that you have made the best decision for your financial needs.

If you have any questions or feedback, please feel free to contact Carbon’s customer support team via email, phone, or chat. 

They are available 24/7 and ready to assist you.

FAQS on How to Close, Delete And Deactivate your Carbon Account Easily

Can I close, delete, or deactivate my Carbon account if I have an outstanding loan?

No, you cannot close, delete, or deactivate your Carbon account if you have an outstanding loan. 

You will have to repay your loan in full before you can proceed with any of these options. 

If you fail to repay your loan on time, you may incur late fees, penalties, and legal actions.

Can I reopen my Carbon account after I have closed or deleted it?

No, you cannot reopen your Carbon account after you have closed or deleted it. 

Closing or deleting your Carbon account is irreversible and you will not be able to access any of the services offered by Carbon again. 

If you want to use Carbon’s services in the future, you will have to create a new account with a different email address and phone number.

What happens to my savings and investments if I close, delete, or deactivate my Carbon account?

If you close or delete your Carbon account, you will lose access to your savings and investments. 

You will have to withdraw your funds before you can proceed with closing or deleting your account. 

If you deactivate your Carbon account, you will not lose access to your savings and investments. 

You will still earn interest on your funds and you will be able to withdraw them at any time.