Do you need help on How to Block Opay Account When Phone is Stolen? Then this is for you.
When your phone is stolen, it’s not just about losing your device, but also the sensitive information and accounts linked to it.
One such account is Opay, a popular digital payment platform.
In this blog post, we will guide you on how to block Opay account when your phone is stolen.
Topics To Discuss About
How to Block Opay Account When Phone Is Stolen from Another Phone
If your phone is stolen, you can still block your Opay account using another phone.
Call Opay’s customer care hotline at 0700 8888328 or 01 888328
Inform them that your phone has been stolen and request to block your Opay account.
- Provide Necessary Information:
The customer care representative will ask for details such as your Opay account number and transaction history to verify your identity
Provide them with the required information accurately.
- Cooperate with Customer Care:
Cooperate fully with the customer care representative and answer any additional questions they may have to expedite the process
How to Block Opay Account When Phone Is Stolen with USSD
If your phone is stolen and you want to block your Opay account using USSD,
- Dial the USSD Code:
If your Opay ATM card is stolen, dial *955*132# to restrict your Opay account
If your phone is stolen, dial *955*131# to restrict your Opay account
- Follow the Prompts:
Follow the prompts provided after dialing the USSD code to complete the process of blocking your Opay account
How to Block Opay Account When Phone Is Stolen Without Email
If your phone is stolen and you don’t have access to your email, you can still block your Opay account.
Follow the steps mentioned above for blocking your Opay account from another phone or using USSD.
These methods do not require access to your email.
Wrapping Up
Losing your phone can be a stressful experience, but it’s important to act quickly to protect your Opay account.
In this blog post, we have taken you through How to Block Opay account When Phone is Stolen
If you follow the steps outlined in this article, you can block your account and prevent unauthorized access.
Remember to always keep your account information safe and secure, and consider enabling two-factor authentication for added protection.
We hope this guide is helpful.
FAQs
Can I unblock my Opay account after blocking it?
Yes, you can unblock your Opay account by contacting customer support and providing the necessary verification information.
How long does it take to block an Opay account?
The time it takes to block your Opay account depends on the method you choose.
Blocking through the app or website is usually instant, while blocking through USSD or customer support may take a few hours or days, depending on the volume of requests.
What happens to the funds in my Opay account when it’s blocked?
When your Opay account is blocked, your money remains secure and accessible only to you.
You can unblock your account and access your funds once the issue is resolved.
Can I still receive payments on my Opay account when it’s blocked?
No, when your Opay account is blocked, you cannot receive any payments until the account is unlocked.
