Home How To How to Block Palmpay Account When Phone is Stolen

How to Block Palmpay Account When Phone is Stolen

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Losing your phone is a frustrating experience, especially when you have financial apps like Palmpay installed. 

To ensure the security of your Palmpay account, it’s important to know how to block it when your phone is stolen. 

In this blog post, we’ll provide you with step-by-step instructions on How to Block Palmpay Account When Your Phone is Stolen using different methods.

How to Block Palmpay Account When Phone is Stolen from another phone 

  • Go to the “Me” tab and select “Security.”
  • Click on “Lock My Account” and follow the prompts to confirm the action.

How to Block Palmpay Account When Phone is Stolen WITH USSD

  • Dial *400*888*1*1*1*your Palmpay PIN# on another phone.
  • Follow the prompts to confirm the action.

How to Block Palmpay Account When Phone is Stolen Without Email

If you don’t have access to your email, you can contact Palmpay’s customer support via the app or through their social media channels. 

Inform them of your situation and request to block your account immediately. 

Conclusion

Losing your phone doesn’t mean you have to lose access to your Palmpay account. 

In this blog post, we have shown you How to Block Palmpay Account When Phone is Stolen

If you follow the steps outlined in this blog post, you can block your Palmpay account when your phone is stolen and prevent unauthorized access.

We hope you find this helpful. 

FAQs

Can I block my Palmpay account without another phone?

 

Yes, you can use the USSD code to block your account without another phone.

How long does it take for Palmpay to block my account after I request it?


Palmpay typically blocks accounts immediately after receiving a request.

What should I do if I can’t access my email to reset my Palmpay password?


You can contact Palmpay’s customer support for assistance.

Can I unblock my Palmpay account after I’ve blocked it?


Yes, you can contact Palmpay’s customer support to unblock your account.

What if I can’t remember my Palmpay PIN?


You can reset your PIN by clicking on “Forgot PIN” on the Palmpay app.

Can I still receive money on my Palmpay account after I’ve blocked it?


No, you cannot receive money on your Palmpay account after you’ve blocked it.

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