How to Block Your Kuda Bank Account When Your Phone is Stolen

Do you need help on How to Block Your Kuda Bank Account When Your Phone is Stolen? Then read this. 

Losing your phone can be a stressful experience, especially if you have important financial information stored on it. 

If you’re a Kuda Bank customer and your phone gets stolen, it’s crucial to take immediate action to protect your account. 

In this article, we will look at different methods to block your Kuda Bank account when your phone is stolen, including using another phone, USSD, and without email.

How to Block Kuda Bank Account When Your Phone is Stolen from Another Phone

1. Contact Kuda Bank Support: 

If your phone is stolen, you can block your Kuda Bank account by contacting Kuda Bank support through their helpline at 01 633 5832  or by sending an email to fraud@kuda.com or help@kuda.com 

2. Provide Necessary Information: 

When contacting Kuda Bank support, be prepared to provide them with your account details and any additional information

They may require you to verify your identity and block your account.

How to Block Kuda Bank Account When Your Phone is Stolen with USSD

• Dial the USSD Code: 

If your phone is stolen, you can block your Kuda Bank account by dialing the Kuda Bank USSD code on any phone. 

The USSD code for Kuda Bank is *919#.

• Follow the Prompts: 

Once you dial the USSD code, follow the prompts to access the account-blocking feature. 

This will allow you to block your account and prevent unauthorized access 

How to Block Kuda Bank Account When Your Phone is Stolen Without Email

Contact Kuda Bank Support: 

If you don’t have access to your email and your phone is stolen, you can still block your Kuda Bank account

Contact Kuda Bank support through their helpline at 01 633 5832 or by sending an email to fraud@kuda.com or help@kuda.com

Provide Necessary Information: When contacting Kuda Bank support, provide them with your account details and explain the situation. 

They will guide you through the process of blocking your account without email access.

Conclusion

Losing your phone can be a distressing experience, but it’s important to act quickly to protect your Kuda Bank account. 

If your phone is stolen, you can block your Kuda Bank account by contacting Kuda Bank support through their helpline or email

You can also use the USSD code on another phone, or by following the necessary steps provided by Kuda Bank support. 

Remember to provide all the required information to verify your identity and ensure the security of your account.

We hope this guide on How to Block Kuda Bank Account When Your Phone is Stolen is helpful.

Thanks for reading. 

FAQs

Can I block my Kuda Bank account without another phone?

Yes, you can use the USSD code to block your account without another phone.

How long does it take for Kuda Bank to block my account after I request it?

Kuda Bank typically blocks accounts immediately after receiving a request to do so.

What if I forgot my Kuda Bank PIN and can’t access the USSD code?

You can contact Kuda Bank’s customer support to reset your PIN and block your account.

Can I unblock my Kuda Bank account after I’ve blocked it?

Yes, you can contact Kuda Bank’s customer support to unblock your account if needed.

Will I lose any funds in my Kuda Bank account when I block it?

No, blocking your Kuda Bank account will not result in the loss of any funds. Your money will remain secure.

Can I still make transactions on my Kuda Bank account after it’s been blocked?

No, your Kuda Bank account will be completely locked, and you won’t be able to make any transactions until it’s unblocked.

How can I access my Kuda Bank account after I’ve blocked it?

You can unblock your account by contacting Kuda Bank’s customer support and providing the necessary verification.

Can I use the same Kuda Bank account on another phone after I’ve blocked it?

Yes, you can use the same Kuda Bank account on another phone after you’ve unblocked it. 

Simply download the Kuda Bank app and log in using your phone number.