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Forget my Renmoney Password and PIN – How to reset, change and recover Renmoney Password and PIN

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Have you ever been in a situation where you urgently need to access your Renmoney account, but you can’t remember your password or PIN? Read how to reset, change and recover your Renmoney password and PIN here.

If you forgot your password and PIN because you have too many passwords to keep track of, or maybe you changed them recently and mixed them up. 

Whatever the reason, forgetting your Renmoney password and PIN can be frustrating and stressful, especially if you need to apply for a loan, make a repayment, or check your balance.

But don’t worry, there is a solution. In this blog post, I will show you how to reset, change and recover your Renmoney password and PIN in simple steps. 

How to reset your Renmoney password

If you forget your Renmoney password, :

  • On your smartphone, tablet, or computer open a web browser and go to the Renmoney website 
  • After that, click on the option that says “Login” located at the top right corner of the website.
  • While on the login page, you will find a link that says “Forgot Password” or “Reset Password.” Click on that link and immediately you will be redirected to the password reset page.
  • Here, you will be asked to provide your registered email address associated with your Renmoney account. Enter the required information in the provided field.
  • After entering the necessary details, click on the “Reset Password” button.
  • Renmoney will send a password reset link or instructions to your registered email address. Check your inbox for an email from Renmoney. Open the email and look for the password reset link or instructions.
  • Click on the link provided, which will take you to a page where you can create a new password.
  • On the password reset page, enter a new password that meets the specified requirements. Most times, passwords need to be a certain length, and contain a combination of letters, numbers, and special characters.
  • After entering your new password, click on the “Submit” button.
  • Once your new password is successfully set, you should receive a confirmation message. You can then use your new password to log in to your Renmoney account.

How to change your Renmoney PIN

If you want to change your Renmoney PIN

  • Log in to your Renmoney account using your new password.
  • Once logged in, go to your account settings or profile section. 
  • Choose the option to reset or change your PIN. Follow the on-screen instructions to create a new PIN.
  • You may be asked to enter your old PIN, your new PIN, and confirm your new PIN. Make sure you enter the correct information and avoid any typos or errors.
  • After entering your new PIN, click on the “Submit” or “Save” button.

How to recover your Renmoney password and PIN

If you lose access to your email address, you may not be able to reset or change your Renmoney password and PIN using the methods described above. 

This can happen if you forget your email password, your email account gets hacked, or your email provider shuts down your account.

In such a case, you will need to contact Renmoney customer care and request for assistance. You can reach them through any of the following channels:

When you contact Renmoney customer care, you will need to provide some information to verify your identity and ownership of your account. 

This may include your name, phone number, date of birth, bank account details, loan reference number, or any other information they may request.

Once they confirm your identity, they will help you to recover your Renmoney password and PIN. 

They may send you a new password or PIN to your phone number, or ask you to create a new one on their platform.

However, this process may take some time and may not be as convenient as the online methods. 

Therefore, it is advisable that you always keep your email address active and secure, and use it to reset or change your Renmoney password and PIN whenever you need to.


I hope this blog post has helped you to learn how to reset, change and recover your Renmoney password and PIN. 

However, if you have any questions, comments, or feedback, please feel free to leave them below. I would love to hear from you and help you out.

Also, if you found this blog post useful, please share it with your friends, family, and colleagues who may benefit from it. You never know who may need this information.

Thank you for reading

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