How to Block Your Moniepoint Account When Your Phone is Stolen

Do you need help on How to Block Your Moniepoint Account When Your Phone is Stolen? You are at the right place. 

Losing your phone is a stressful experience, especially when you have financial apps like Moniepoint installed. 

To ensure the security of your Moniepoint account, it’s important to know how to block it when your phone is stolen. 

In this article, we’ll provide you with step-by-step instructions on How to Block Your Moniepoint Account When Your Phone is Stolen using different methods.

Let’s get started

How to Block Moniepoint Account When Phone is Stolen From Another Phone

• Download the Moniepoint app on another phone.

• Log in to your Moniepoint account using your phone number.
• Go to the “Security” or “Settings” section and select “Lock Account.”
• Follow the prompts to confirm the account-blocking process.

How to Block Moniepoint Account When Phone is Stolen With USSD

• Dial (*888#) the USSD code for Moniepoint on any phone.
• Enter your Moniepoint PIN or OTP when prompted.
• Select the option to block your account.
• Confirm the action to complete the account-blocking process.

How to Block Moniepoint Account When Phone is Stolen Without Email

If you don’t have access to your email, you can still block your Moniepoint account. 

Follow the steps mentioned above for blocking your account from another phone or using USSD. 

These methods do not require access to your email.

You can also reach out to Moniepoint customer care to help you with the instant blocking of your account. 

Conclusion

Losing your phone can be a stressful situation, but it’s important to act quickly to secure your Moniepoint account. 

In this article, we have taken you through How to Block Moniepoint Account When Phone is Stolen

If you follow the steps outlined in this article, you can block your Moniepoint account when your phone is stolen

And prevent unauthorized access to your accounts and protect your financial information.

We hope you find this helpful. 

FAQs

Can I block my Moniepoint account without another phone?

Yes, you can use the USSD code to block your account without another phone.

How long does it take for Moniepoint to block my account after I request it?

Moniepoint typically blocks accounts immediately after receiving a request to do so.

What if I forgot my Moniepoint PIN and can’t access the USSD code?

You can contact Moniepoint’s customer support to reset your PIN and block your account.

Can I unblock my Moniepoint account after I’ve blocked it?

Yes, you can contact Moniepoint’s customer support to unblock your account if needed.

Will I lose any money in my Moniepoint account when I block it?

No, blocking your Moniepoint account will not result in the loss of any funds. Your money will remain secure.

Can I still make transactions on my Moniepoint account after it’s been blocked?

No, your Moniepoint account will be completely locked, and you won’t be able to make any transactions until it’s unblocked.

How can I access my Moniepoint account after I’ve blocked it?

You can unblock your account by contacting Moniepoint’s customer support and providing the necessary verification.

Can I use the same Moniepoint account on another phone after I’ve blocked it?

Yes, you can use the same Moniepoint account on another phone after you’ve unblocked it. 

Simply download the Moniepoint app and log in using your phone number.